Transversal knowledge, skills and competencies are relevant to a broad range of occupations and sectors. They are often referred to as core skills, soft skills and the cornerstones for the professional development of a person. Upgrading the transversal skills of zoo staff will enable them to be adaptable and flexible in current and future roles, to manage themselves suitably and to be able to work professionally with other people, representing both themselves and their organisation appropriately. Within this area there are four topics:
